Contact
Contact BarcodeVibe
Email is how to reach the BarcodeVibe team. One address handles app and website support, account and privacy requests, content reports, partnerships, and press.
Email us
Write to BarcodeVibesupport@barcodevibe.com
We answer in English and in French. There is no phone line and no live chat.
Help with the app or the website
To help us solve a problem quickly, include:
- your device model and operating system version
- the BarcodeVibe app version, or the page address if the problem is on the website
- what you expected and what happened instead, with a screenshot if you can
- for a wrong price or product, the store, the city, and the barcode number printed under the bars
Account, privacy, and data requests
To access, correct, or delete your personal information, write to support@barcodevibe.com from the address linked to your account. We answer privacy requests within 30 days.
You can also delete your account yourself: open BarcodeVibe, go to Settings, and tap "Delete My Account". Our privacy policy and account deletion page explain what is deleted and what is kept.
Report content
Report a post, comment, or photo from the item itself in the app, or email support@barcodevibe.com with a description and a screenshot. We review reports and act on them, typically within a few business days.
Partnerships and press
Retailers, community organizations, and journalists can write to the same address. Mention "Partnership" or "Press" in the subject line.
Who runs BarcodeVibe
BarcodeVibe is published by Applications Ben Cool (Québec, Canada). BarcodeVibe is independent: it is not affiliated with or endorsed by any retailer mentioned on this site.